Privacy Policy | Polychain Capital

1. Introduction

Polychain Capital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website polychain-capital.co.uk and use our services.

2. Information We Collect

We may collect information about you in various ways:

Personal Data: Name, email address, phone number, and postal address
Financial Data: Payment information, cryptocurrency wallet addresses
Identity Verification: Government-issued ID copies, proof of address
Usage Data: IP address, browser type, pages visited, time spent

3. How We Use Your Information

To provide and maintain our investment services
To process transactions and send related confirmations
To comply with legal and regulatory requirements (KYC/AML)
To send you updates about your investments and our services
To respond to your inquiries and provide customer support
To improve our website and services

4. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Financial records are retained for a minimum of 7 years as required by UK/US financial regulations.

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:
privacy@polychain-capital.co.uk